eTrading Application Support

The role:

• Incident Management: Own and resolve critical incidents (P1/P2), ensuring accurate logging and communication with users and management.
• Application Monitoring: Maintain a 99.9% uptime across the eTrading platform, monitor application performance, and perform system administration.
• Knowledge Management: Document procedures, maintain a knowledge base, and provide user training.
• Service Improvement: Track application trends, ensure actionable support logs, and reduce manual interventions.
• Maintenance and Enhancements: Participate in release cycles, validate changes, and coordinate post-release checks.

Your experience:

• A degree from a top university with a background in mathematics or IT
• 4+ years managing Rates eTrading platforms.
• Experience with Oracle, MSSQL, FIX, Tibco RV, and MQ.
• Proficiency in Linux and Windows command line.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.