Insurance Administrative Assistant

Insurance Assistant – Liability Claims

Location: Stratford, London 

Contract: Temporary (6 Months)

Salary: £30,455 (London) depending on experience

We’re working with a leading social housing organisation to recruit an Insurance Assistant to join their specialist Insurable Risk & Resilience team on a temporary basis.

This is a fantastic opportunity to be part of a highly respected, in-house insurance function managing a large, largely self-insured programme. You’ll support the Liability Team in handling public liability claims, playing a key role in ensuring cases are administered efficiently and professionally.

The Role

Reporting to the Insurance Solicitor, you will provide technical and administrative support across the insurance claims function. This is a fast-paced, detail-focused role where organisation and accuracy are critical.

Key Responsibilities

• Provide administrative support in the handling of public liability claims
• Maintain accurate records across internal systems
• Liaise with internal teams, legal representatives, and external stakeholders
• Support the wider Insurable Risk & Resilience team with claims administration
• Ensure high levels of customer service and professionalism at all times

About You

• Proven administrative experience within a fast-paced environment
• Strong working knowledge of MS Office and business systems
• Excellent organisational skills with the ability to prioritise and meet deadlines
• Confident communicator, both written and verbal
• A proactive and collaborative approach

Desirable Experience

• Background in housing management or the social housing sector
• Experience within an insurance or legal environment

This is an excellent opportunity for someone who wants exposure to a specialist insurance function within a large and reputable housing organisation. If you’re organised, driven, and looking to build experience within claims and insurance, we’d love to hear from you.